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Due to health and security purposes we do not have a return and refund policy. You may exchange your product for a different size ONLY if the garment is NOT USED or in deteriorated conditions. We shall received the the product within 14 days of your receipt. IMPORTANT: Dear customer, KABU as a company has a duty to assume the payment of shipments when a exchange is made, but if you make a exchange for a second time it is already the duty of the Customer assume the shipping costs of the exchange. WE WILL NOT BE RESPONSIBLE FOR SHIPPING PAYMENT WHEN THERE IS A EXCHANGE FOR THE SECOND TIME